CRPIC Open Enrollment Course Policies
General Enrollment: Students may enroll for classes up to 7 business days
prior to the start date of the course. Late enrollments will be accepted at the
discretion of the administration, provided the minimum number of students has
been achieved to ensure the course will run, and space is still available in the
Students may enroll by mail, fax, or in person. Students must fill out the
enrollment form and pay for courses in full when enrolling. CRPIC accepts cash,
checks, money orders, or credit cards. Upon receipt of the enrollment form and
payment, students will be mailed or emailed an executed copy of the enrollment
agreement and the suggested textbook purchasing information. There is a $25 fee
for returned checks due to insufficient funds or declined credit cards.
Refunds: Enrollment may be cancelled up to 7 business days prior to a
course start date to receive a full refund. All enrollment and other fees will
be refunded if there is insufficient enrollment to run the course or other
unforeseen circumstances. Refunds are not issued to students who withdraw fewer
than 7 business days from the start date of a course, are “no-shows”, or who
drop out after the first class. Students requesting refunds for medical reasons
must submit a written note from their physician or health care agency to CRPIC
within 10 business days of the course start date. In no case will a student who
was dropped from a class for disciplinary reasons or poor attendance be
considered for a refund or credit toward a future class.
Cancellations: CRPIC will notify students by phone and/or mail if a
course has been cancelled due to low enrollment or other administrative reason.
In the event of cancellations due to inclement weather, CRPIC will use
reasonable efforts to reschedule the cancelled courses. Notifications of
cancellations due to weather are by phone and students are advised that CRPIC
follows the Waltham Public School Closings.
Textbooks: CRPIC gives students the choice of ordering texts individually
or through CRPIC. If ordered through CRPIC, a fee of $20.00/text is due at the
time of enrollment. For information on ordering texts directly, call
Discounts and Scholarships: Senior citizen discounts of 30% are available
when the minimum number of registrants is achieved, except for the already
deeply-discounted courses specifically designed for seniors. There are a limited
number of scholarships available to students based on need and the availability
of funds at any given time. Interested students should call CRPIC for details.
Course Outlines: Course descriptions are available in the course catalog
and more detailed outlines are available for interested students to review at
Attendance: CRPIC instructors take attendance at the beginning of one-day
classes and at the beginning of each multi-session class. Full attendance is
required to receive a Certificate of Completion for any given class. This means
full-day attendance for one-day classes and attendance at each session for
Certificates of Completion and Certifications: CRPIC does not administer
exams or issue grades except for designated courses identified in the course
catalog. Certificates of Completion are awarded to those students who attend the
class and successfully complete in-class exercises. For the IC3 and A+
certification prep classes students are responsible for registering, paying, and
taking certification exams.
Satisfactory Progress: Each student will receive a progress report in
writing during the time period in which the course is taught. Students in
multiple-session classes who are not successfully completing in-class exercises
will be directed by the instructor in writing to a more appropriate class by the
end of the first session. Students may transfer to such class for no additional
enrollment fees, except the cost of any additional texts.
Complaint Resolution Procedure: Students may submit written complaints to
the Executive Director. The Executive Director will consult with germane parties
involved including CRPIC staff and instructors, as well as consult enrollment
records and attendance forms, as required. The Executive Director will respond
in writing to student complaints within 30 days of their submission. A written
record of student complaints is maintained by CRPIC for a period of one year
following the course completion date or the date the student withdraws from the
course. Any student not satisfied with the outcome of their complaint may file a
complaint with the Massachusetts Department of Elementary and Secondary
Education, Office of Proprietary Schools, 350 Main Street, Malden, MA,
Other School and Center Policies: Students are expected to adhere to
CRPIC’s Acceptable Public Use Policies. Copies are available at the front desk
or can be viewed at our website, www.crpic.org.
To learn more about our open enrollment classes and view our catalog online,
click here. To speak to our staff directly, call 781-891-9559, x 204 or x206.